Thank you for choosing to shop at Our Website. We are dedicated to ensuring your satisfaction with your purchase. The following terms and conditions apply to any products you have purchased from us.

INTERPRETATION AND DEFINITIONS

INTERPRETATION

Capitalized words in this Return and Refund Policy have specific meanings defined under certain conditions. These definitions are applicable whether the words appear in singular or plural form.

DEFINITIONS

In the context of this Return and Refund Policy:

• Company: PDU INTEGRATED SOLUTIONS LTD
• Address: NO 7, OKONNI CLOSE SUNNYVALE ESTATE, ABUJA, FCT, NIGERIA
• Registration number: 7780220
• Goods: Items available for purchase on our Service, whether physical or digital.
• Orders: Requests made by you to purchase goods from us.
• Service: Our Website.
• Website: URL accessible from https://interactiveedutools.com/
• You: Refers to the individual using our Service, or the company or legal entity on whose behalf such individual is using the Service.

YOUR ABILITY TO CANCEL AN ORDER

While we believe that you will be satisfied with our products, we understand that there may be situations where you would like to cancel your order. To exercise your right to cancel, you must inform us of your decision by sending a clear statement. You can inform us by:

• Email: [email protected]

We will reimburse you within 14 days from the day we receive your refund request. The reimbursement will be made using the same payment method you used for the order, and you will not incur any fees for the reimbursement.

DIGITAL GOODS

Purchase of Recurring Digital Goods and/or Subscriptions (“Subscription”): Your payment for the services will automatically renew at the end of each subscription cycle. You can cancel your subscription at any time by contacting our support at the email mentioned above. The cancellation will take effect the following day after the subscription cancellation, after which you will be downgraded and/or denied access to the subscription and/or services. The cancellation does not entitle you to a refund or in-store credit for a partial subscription cycle.

Purchase of One-Time Digital Goods: You can cancel your order within 7 days of purchase, without providing any reason, by contacting our support at the email mentioned above. If a purchased digital good does not perform as described on the website, you may contact our support at any time, and we will assess your claim. If justified, we will provide a refund. Refunds will not be granted in cases of purchase abuse.

Purchase of Digital Services as Digital Goods (Digital Services): Due to the uniqueness and personal nature of digital services, returns and refunds will be handled on a discretionary basis. We have the sole discretion to assess cancellation requests on a case-by-case basis. Please send your cancellation request to our support email mentioned above. We will consider factors such as the Terms of Use and whether the digital services were delivered according to our highest standards. However, we may also consider instances of misconduct and/or improper use of the digital services. Incomplete orders can be canceled up to 7 days after the order placement, while completed orders or milestones can be canceled up to 3 days after the delivery of the digital services or the notice of them, whichever is the latest.

CONTACT US

If you have any questions about our Returns and Refunds Policy, please contact us:

• Email: [email protected]